Get paid for advising GPs on complex patients through case conferencing

Remote · Secure · Rebated.

Contact us to join See how it works
The Conference.care multidisciplinary discussion platform
$101–$140per 15-min discussion

Trusted by doctors at 100+ practices across Australia

North Perth Family GP Bayswater GP Mead Medical Ranford Medical Centre Coolbellup Medical Centre Candlewood Medical Centre Bentley Plaza Family Practice Broadway Medical Fulham GP North Perth Family GP Bayswater GP Mead Medical Ranford Medical Centre Coolbellup Medical Centre Candlewood Medical Centre Bentley Plaza Family Practice Broadway Medical Fulham GP
Champion Lakes Medical Centre Pinnacle Family Health Brecken Health Bunbury Margaret River Medical Centre Augusta Medical Clinic Busselton Health Dalyellup Family Medical Centre Leschenault Medical Centre Brecken Health Albany Champion Lakes Medical Centre Pinnacle Family Health Brecken Health Bunbury Margaret River Medical Centre Augusta Medical Clinic Busselton Health Dalyellup Family Medical Centre Leschenault Medical Centre Brecken Health Albany

Case conferences bring multidisciplinary care to every patient

A case conference is a multidisciplinary meeting between a patient's GP and one or more specialists — coordinating care for patients with complex or chronic conditions.

Unlike standard correspondence, case conferencing enables real-time dialogue — shared decision-making and cohesive treatment, without requiring the patient to attend or be referred externally.

The goal: ensure every aspect of a patient's health is addressed in a coordinated way — improving continuity of care and reducing system strain.
Physiotherapist on a video callCardiologist
Psychologist on a video callEndocrinologist
Podiatrist on a video callGeriatrician
GP on a video callGP

Proven to improve care

Research consistently shows multidisciplinary case conferences deliver wide-ranging benefits across many health contexts.

  • Ensure patient problems are properly identified1
  • Generate more effective care plans2,3
  • Enhance clinical decision-making4,5
  • Reduce hospitalisations & ED presentations6
  • Improve symptom management and quality of life7,8
  • Reduce overall healthcare costs9

How Conference.care works

Three simple steps to better patient care

Get rebated

You receive a dedicated MBS item every time you take part.

15 minutes
$140
Organise (item 820)
15 minutes
$101
Participate (item 825)

The discussion is bulk billed to the patient.

For the same 15 minutes of your time, case conferences offer higher rebates than standard consults.

Follow-up consult (item 116)
$76.00
Participate in case conference (item 825)
$101
Organise case conference (item 820)
$140
The Conference.care platform

Our platform

Every discussion happens live, in one secure place

Each discussion is a short, secure video session inside the Conference.care platform — you join, give your advice on the call, and we capture the notes and handle the billing.

Encrypted video Secure live notes Join from anywhere Billing handled No patient attendance

Who can join

Eligible specialties

Consultant physicians across every specialty can organise or participate in GP-led multidisciplinary discussions.

Geriatrician Cardiologist Endocrinologist Gastroenterologist Neurologist Respiratory & Sleep Rheumatologist Nephrologist Haematologist Oncologist Immunologist & Allergy Infectious Diseases Palliative Medicine Pain Medicine Rehabilitation General Physician Paediatrician Psychiatrist

Common discussions we facilitate

Geriatric

Falls risk, polypharmacy, cognitive decline, frailty, dementia, Parkinson's.

Chronic pain

Osteoarthritis, chronic low back pain, fibromyalgia, CRPS, neuropathic pain.

Diabetes

Blood glucose instability, poor adherence, limb ischaemia, neuropathy.

Cardiovascular

Heart failure, post-stroke care, atrial fibrillation, hypertension.

Mental health

Treatment-resistant depression, PTSD, bipolar disorder, eating disorders.

Any chronic disease qualifies

These cohorts benefit most — but any patient with a chronic condition is eligible for a GP-led discussion.

What clinicians say about working with us

Help shape the future of healthcare in Australia

We’re pioneering a new model of care — one where collaboration, communication and coordination come first. Join a growing network of specialists.

Contact us to join See how it works

REFERENCES

  1. King MA, Roberts MS. Multidisciplinary case conference reviews: improving outcomes for nursing home residents, carers and health professionals. Pharmacy World & Science. 2001;23(2):41–5. Available from: https://doi.org/10.1023/a:1011215008000
  2. Agar M, Luckett T, Luscombe G, Phillips J, Beattie E, Pond D, et al. Effects of facilitated family case conferencing for advanced dementia: a cluster randomised clinical trial. PLoS ONE. 2017;12(8):e0181020. Available from: https://doi.org/10.1371/journal.pone.0181020
  3. Shelby-James T, Currow D, Phillips P, Williams H, Abernethy A. Promoting patient centred palliative care through case conferencing. Australian Family Physician. 2007;36(11):961–3. Available from: https://www.racgp.org.au/afp/200711/20754
  4. Phillips JL, West PA, Davidson PM, Agar M. Does case conferencing for people with advanced dementia living in nursing homes improve care outcomes: evidence from an integrative review? International Journal of Nursing Studies. 2012;50(8):1122–35. Available from: https://doi.org/10.1016/j.ijnurstu.2012.11.001
  5. Shelby-James T, Butow P, Davison G, Currow D. Case conferences in palliative care: a substudy of a cluster randomised controlled trial. Australian Family Physician. 2012;41(8):608–12.
  6. Vest JR, Blackburn J, Yeager VA, Haut DP, Halverson PK. Primary care-based case conferences and reductions in health care utilization. Journal of Health Care for the Poor and Underserved. 2021;32(3):1288–1300. Available from: https://doi.org/10.1353/hpu.2021.0132
  7. Reuther S, Dichter MN, Büscher I, Vollmar HC, Holle D, Bartholomeyczik S, et al. Case conferences as interventions dealing with the challenging behavior of people with dementia in nursing homes: a systematic review. International Psychogeriatrics. 2012;24(12):1891–1903. Available from: https://doi.org/10.1017/s1041610212001342
  8. Mitchell G, Del Mar C, O'Rourke P, Clavarino A. Do case conferences between general practitioners and specialist palliative care services improve quality of life? A randomised controlled trial. Palliative Medicine. 2008;22(8):904–12. Available from: https://doi.org/10.1177/0269216308096721
  9. Hollingworth S, Zhang J, Vaikuntam BP, Jackson C, Mitchell G. Case conference primary-secondary care planning at end of life can reduce the cost of hospitalisations. BMC Palliative Care. 2016;15(1). Available from: https://doi.org/10.1186/s12904-016-0157-9